exhibiting 101 |
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![]() Natural Selection
Booth-space selection is not an exact science, but that doesn't mean you shouldn't conduct research to get the best spot. Here's what you need to know before it's time to select your space. By Candy Adams
ou've probably heard this phrase before as the maxim of profitable real estate acquisition: "Location, location, location." And if you ask most exhibit managers, I think they'd agree that their booth's location – aka their marketing real estate – is an important part of their overall show strategy as well. While there is no perfect location on the show floor, some spots are better than others based on your own specific needs, such as required booth-space size and desired proximity to partners or competitors. You also need to take into consideration the traffic flow throughout an exhibit hall and how that might affect the area around your selected booth space. Exhibit managers often disagree on the psychology and bottom-line value of location-based booth-space selection. And studies conducted by Exhibit Surveys Inc. indicate that there isn't an appreciable difference in exhibitors' results based on location alone. "Research concludes that the location of an exhibit in a hall (front, rear, right, left, center, etc.) in and of itself is not a major factor in exhibit performance," says Skip Cox, CEO and president at Exhibit Surveys. "But exhibits in separate buildings and halls or on dead-end aisles, split-end aisles, or alcoves can experience pockets of low traffic." So is space selection an art based on guesswork, or is it an exact science based on extensive research? I think it's a combination of both. Imagine yourself in the show sales office to select your space for next year's event. The floor plan is spread out in front of you. To prepare for that pinnacle moment, and to help you make an informed decision, here is an overview of booth-selection preparation, strategies, and considerations. Define Requirements Before delving into space selection, determine how much real estate you need based on your current exhibiting budget, goals, and objectives. If you're using existing exhibit properties in a specific layout repeatedly, there may not be much opportunity for major change. But just because you've had a 20-by-20-foot island space at a particular show in past years doesn't mean you can't consider a 10-by-30-foot linear space or a 20-by-30-foot peninsula for the next iteration. Note that while attendees may not notice if you've changed the size of your booth space, your competitors likely will, particularly when space is reduced. So be ready for them to call out your diminished presence at the show and cite it as an indicator of your compromised financial state or lack of commitment to your industry. Study Floor Plans It's safe to say that nearly every show will have a different floor plan, so it's important to understand the lay of the land rather than throw a dart at the wall to pick your next booth space. Your selection decision should be guided by the sources of major traffic flow from shuttle buses, registration, and conference sessions; the number and location of entrances to the hall(s); attractions such as theaters on the show floor; and the contiguousness of the booth space. For example, available spaces could be in the same exhibit hall, spread out over multiple halls, or on different floors of the venue. If it is spread out, obtain floor plans for each area, along with the criteria for exhibiting in each area, as one section might be designated for a specific segment within your industry. As you peruse the floor plan, watch out for obstacles that can be barriers to your on-site success. The worst of these are huge weight-bearing support columns or fire apparatus (sometimes abbreviated on the plans as "FHC" for fire hose cabinets, "FA" for fire apparatus, and "FAS" for fire alarm strobes). These could throw a monkey wrench into your exhibit layout, depending on local regulations called setbacks, which specify an area that must remain clear of obstruction so people can access the safety equipment. Picking a booth space located immediately in front of a hall's freight doors (sometimes called "late setup areas") could mean a delayed start of your setup and costly overtime while freight is being loaded in. Also be prepared for immediate breakdown after the show to get your exhibit out of the way as empty crates are returned to exhibitors. Conversely, there are also show-floor attractions or elements that could draw extra foot traffic toward a specific section of the hall. These include entrances/exits, the registration area, show floor theaters and classrooms, exhibitor meeting rooms, food stations, and "people movers" such as elevators and escalators. Employ Booth Psychology There are many considerations when choosing your exhibit's future location on the show floor, and some exhibitors even segment the floor based (loosely) on psychology. In essence, they look at a floor plan and determine their ideal booth space by assuming attendees cover the show in certain patterns. I call these patterns The Triangle, The Rule of Right Turns, The Wide Aisles, The Bull's-Eye, and The Zoom Zone. Sometimes I map out each of these scenarios on my show floor plan with a different color highlighter to see where they overlap; then, I select a space within the overlapping areas. ![]() Get Creative Since exhibitors don't have a lot of control over when or how they pick booth space based on various show management methods that include points for longevity as exhibitors, cumulative square footage, sponsorship dollars spent, lottery systems, or first come/first served policies, booth-space selection can be a crapshoot despite your best efforts to get exactly what you need. But don't fret just yet. Just because you don't see the booth space of your dreams on the giant floor plan in the show management office doesn't mean the show manager can't get out a grease pencil and draw it in for next year. Some show managers allow a practice known as "cutting space," or combining smaller contiguous booth spaces into larger ones, as long as the newly combined booths don't block aisles to exits. Other shows have a formal do-over process to add exhibitors to a wait list for spaces that open up during the year. This can be due to companies dropping out because they didn't make their booth space payments on time, merging with another company or exhibitor, or going out of business before the show. With the average trade show doing about a dozen revisions of the floor plan throughout the year leading up to the show, your chances are very good that a more palatable space will become available. Also, don't be afraid to ask show management for a grace period if you need more time to consider your options. Use the time to let your legal or purchasing department review the contract before it becomes binding. And get any variances you need from show management in writing. Just as homebuyers must consider their wants and needs before a purchase, exhibitors have to determine their own criteria for selecting their booth space. Know what you want, consider your options, and if you still find yourself in a less-than-ideal spot, focus on traffic-building tactics in the booth to turn your low-traffic location into a high-traffic hub. According to Cox, "Factors under an exhibitor's control, such as exhibit size (specifically, the size of exhibit in proportion to size of potential audience), pre- and at-show promotion, and use of attention-getting techniques, are more important than location in attracting visitors." So maybe that old realtor's mantra should change to: Location, promotion, attention.
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ou've probably heard this phrase before as the maxim of profitable real estate acquisition: "Location, location, location." And if you ask most exhibit managers, I think they'd agree that their booth's location – aka their marketing real estate – is an important part of their overall show strategy as well. 